Shipping Policy

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Ufort Farms delivers processed and packaged farm goods to customers across Nigeria. Please read our shipping policy to understand delivery timelines, costs, and conditions.

3.1 Delivery Coverage

We currently ship nationwide across all 36 states in Nigeria and the Federal Capital Territory (Abuja). Delivery availability and timelines may vary depending on your location.

3.2 Delivery Timeframes

Delivery timelines vary by location:

  • South-South states (Rivers, Bayelsa, Delta, Cross River, Edo): 1 – 2 business days

  • South-East states (Abia, Imo, Enugu, Ebonyi, Anambra): 1 – 3 business days

  • South-West states (Lagos, Ogun, Oyo, Osun, Ondo, Ekiti): 2 – 5 business days

  • North-Central states (FCT-Abuja, Niger, Kwara, Kogi, Benue, Plateau, Nasarawa): 3 – 5 business days

  • North-West states (Kano, Kaduna, Katsina, Sokoto, Zamfara, Jigawa, Kebbi): 4 – 6 business days

  • North-East states (Borno, Yobe, Adamawa, Taraba, Bauchi, Gombe): 5 – 7 business days

  • Remote or rural areas within any state: Add 1 – 2 extra business days to the timelines listed above.

Please note that these are estimated timelines. Ufort Farms is not responsible for delays caused by logistics partners, public holidays, extreme weather, or unforeseen circumstances.

3.3 Order Processing

  • Orders are processed on business days (Monday – Friday, excluding public holidays).

  • Orders placed after 12:00 PM (WAT) will be processed the next business day.

  • You will receive an order confirmation and tracking details (where available) via SMS or email once your order has been dispatched.

3.4 Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and order weight. The shipping cost will be clearly displayed before you confirm your order — there are no hidden charges.

3.5 Delivery Confirmation

Upon delivery, please inspect your package immediately. If you notice any damage to the packaging, please document it and contact us within 24 hours. Failure to report damage within this window may affect your eligibility for a resolution.

3.6 Failed Deliveries

If a delivery attempt is unsuccessful due to an incorrect address or the recipient being unavailable, our logistics partner will attempt redelivery. Additional redelivery fees may apply. Ufort Farms is not responsible for failed deliveries resulting from inaccurate address information provided by the customer.

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